Everyone Deserves a Safe Place to Call Home
When crisis hits, Coast Shelter provides safe accommodation, support, and a way forward, for people experiencing homelessness, or domestic and family violence.
At Coast Shelter we help people experiencing homelessness, domestic and family violence, and the kind of hardship that can make the future feel impossible.
We’re a local organisation, built by and for our community. From crisis accommodation and free meals to education programs and domestic violence support. Everything we do is focused on helping people rebuild their lives with dignity, safety, and hope.
As a registered charity and Community Housing Provider, we’re proud to be trusted by thousands of Central Coast residents every year. And we couldn’t do it without the generosity of the people and businesses who believe, like we do, that everyone deserves a fair chance.
Whether you’re here to understand who we are, support our work, or explore a partnership, welcome.
33 years serving the Central Coast
1,159 clients in refuge accommodation this year
14,831 meals served
227 volunteers contributing 7,199 hours
227+ volunteers supported our clients
2024-25 Annual Report
Our Programs and Services
Our Mission & Vision
Our Mission
To deliver person-centred services to people in crisis within our community experiencing homelessness or domestic and family violence.
Our Vision
A community where everyone has a safe place to call home and is empowered to thrive.
Our Values
Trust
We earn trust through the quality of our work. Being responsive, accountable, and consistent with clients, with partners, and with each other.
Respect
Every person who walks through our doors deserves to be treated with dignity. We’re honest, and we’re inclusive of everyone.
Our Strategic Plan
Five priorities keep us focused and honest.
Our work is guided by five priorities: our clients, our relationships, our people, our operations, and our governance. They keep us focused and honest about where we need to improve.
Reconciliation Action Plan
Our commitment to Aboriginal and Torres Strait Islander Peoples.
Coast Shelter acknowledges the Darkinjung and all First Nations Peoples as the Traditional Custodians of the land on which we work and live. We pay our respects to Elders past and present.
Our Innovate Reconciliation Action Plan guides how we strengthen relationships with Aboriginal and Torres Strait Islander Peoples, promote cultural safety, and make sure our services are genuinely accessible to everyone who needs them.
1 in every 3 Coast Shelter clients identify as First Nations. That’s not a statistic we file away. It informs our programs, our model of care and our engagement with our broader community.
Board and Leadership
Our Board of Directors and Executive Team bring expertise across social services, finance, governance, mental health, and community development. Most of them live here on the Central Coast. They know this community because they’re part of it.
Board of Directors
No team members found.
Executive Team
No team members found.
“It’s an honour to lead Coast Shelter and to serve the community I’ve called home for so many years. I’m passionate about seeing the Central Coast thrive, working in partnership with local organisations, supporting grassroots initiatives, and advocating for the wellbeing and inclusion of all who call the Coast home.”
Alicia Pigot
CEO
Annual Reports
Download our most recent annual reports to find out where we’ve been, where we are and where we’re headed.
*Names changed for privacy